Website Sales Support
Welcome to Website Sales Support
At Haier we aim to give our customers a premium service. If you have any questions there are a number of ways you can contact us.
Contact us
For any product or purchase queries, including website technical issues please email support.ecommerce@haier-europe.com
For delivery updates or queries please email customer.services@productcare.co.uk
If you require any technical product support or have a fault, our dedicated and highly professional consultants will be able to support you;
Option 1: Access to My account to live chat with us.
Option 2: Fill out Haier Customer Service online form and we will get back to you as soon as we can.
Option 3: Call us with the number below.
Before contacting us please make sure you have the serial number of your appliance and your date of purchase
Call us (United Kingdom)
Please call this number to speak to our UK team* .
* The cost of the call is equal to that of a national call on a fixed network, according to the tariff plan provided by your operator.
Call us (Republic of Ireland)
Please call this number to speak to our ROI team* .
How can we help you?
For more information on shipping, delivery and additional services applicable to your order please see the conditions.
Would you like to return your Haier product and request a refund? Consult the conditions for sending a return request and obtaining a refund.
Create your Haier Account quickly and easily to check and manage your personal data in real time. In addition, you can receive exclusive offers and stay updated on the latest promotions and new products.
