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Technical Assistance

Haier's excellence at your hand

Haier provides you with a widespread network of authorised technical service engineers to offer you technical support and expertise to help you manage, maintain and repair your appliances. We are committed to ensuring a professional service, always close to your needs.

Services

USER MANUAL

Download from the website the instruction manual of your appliance in pdf format: select the product line, the name or the product code of your appliance

WARRANTY POLICY

Haier products are guaranteed for 2 years for all conformity defects. Please see the legal guarantee for terms and conditions. Find out if your appliance is covered by an extended warranty. In this case, please remember to register your appliance in accordance to the warranty terms and conditions.

PRODUCT REGISTRATION

Register your product to receive regular updates and advice on how to maintain and protect your appliance. Depending on the purchase you made, you may be entitled to further benefits that Haier has reserved for you. For 5 years promotion guarantee, please register here. Terms and conditions apply.

EXTENDED WARRANTY

You can extend the warranty on your appliance, limiting the risk of unforeseen expenses.

REQUEST FOR ASSISTANCE

Contact our Customer Service if you have any queries or need specific technical support for the maintenance of your Haier appliances.

SPARE PARTS & CONSUMABLES

Haier has a wide range of accessories and spare parts to meet all your needs. To preserve the reliability and performance of your home appliances, Haier always recommends you use genuine Haier spare parts and accessories.

CARE+PROTECT

Care + Protect offers you a complete range of professional products for the maintenance and care of your home appliances. Find out more on our website.

CONTACT US

For any advice and support, Haier customers can take advantage of Haier Customer Service, an exclusive service that offers a team of dedicated and highly professional consultants that are able to offer the best assistance and support should you have any questions or need help in the operation of your appliance. Before contacting us please make sure you have the serial number of your appliance and your date of purchase.

Where to find the serial

Call us (United Kingdom)

Please call this number to speak to our UK team* .

  * The cost of the call is equal to that of a national call on a fixed network, according to the tariff plan provided by your operator.

Call us (Republic of Ireland)

Please call this number to speak to our ROI team* .

* The cost of the call is equal to that of a national call on a fixed network, according to the tariff plan provided by your operator.