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Technical Assistance

Technical Assistance

Haier's excellence at your hand

Haier provides you with a widespread network of authorised technical service engineers to offer you technical assistance and expertise to help you manage, maintain and repair your appliances. We are committed to ensuring a professional service, always close to your needs.
Sign up/Log in to Haier My account to Live Chat with us! We will be able to support you in as little as a 1 minute!

For any product or purchase queries, including website issues, please email support.ecommerce@haier-europe.com



Download Haier product instruction manual in PDF format. Please select the product line, enter product name or product code of your appliance.


Haier products are guaranteed for 2 years for all conformity defects. Please see terms and conditions for the legal guarantee.

In addition to the 2 years manufacturer's warranty, Haier has also provided additional 3 year warranty on selected home appliances for your added peace of mind. Please register your appliance in accordance to the warranty terms and conditions.


Register your product to receive regular updates and advice on how to maintain and protect your appliance.

For UK customer, please register via the link below.
For Ireland customers including Haier additional 3 year guarantee customers, please register your products here.


Are you looking for extended warranty for your appliance? You can get cover for your appliance against the surprise costs of accidental damage and breakdown with a Haier Appliance Care policy.


Contact our Customer Service if you have any queries or need specific technical support for the maintenance of your Haier appliances.
Or Access to My account to live chat with us.


Haier has a wide range of accessories and spare parts to meet all your needs. To preserve the reliability and performance of your home appliances, contact us to find the right spare part number.


Care + Protect offers you a complete range of professional products for the maintenance and care of your home appliances. Find out more on our website.


Our dedicated and highly professional consultants will be able to support you whenever you need and with the tool most suitable for you.

Before contacting us, please make sure you have the serial number of your appliance and your date of purchase.

Click here to find your serial number