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Technical Assistance

Technical Assistance

Haier's excellence at your hand

Haier provides you with a widespread network of authorised technical service engineers to offer you technical assistance and expertise to help you manage, maintain and repair your appliances. We are committed to ensuring a professional service, always close to your needs.
Sign up/Log in to Haier My account to Live Chat with us! We will be able to support you in as little as a 1 minute!

For any product or purchase queries, including website issues, please email support.ecommerce@haier-europe.com

Services

USER MANUAL

Download Haier product instruction manual in PDF format. Please select the product line, enter product name or product code of your appliance.

WARRANTY POLICY

Haier products are guaranteed for 2 years for all conformity defects. Please see terms and conditions for the legal guarantee.

In addition to the 2 years manufacturer's warranty, Haier has also provided additional 3 year warranty on selected home appliances for your added peace of mind. Please register your appliance in accordance to the warranty terms and conditions.

CONTACT US

Our dedicated and highly professional consultants will be able to support you whenever you need and with the tool most suitable for you.

Before contacting us, please make sure you have the serial number of your appliance and your date of purchase.

Click here to find your serial number